Your email list should be your best salesperson.
Retention Loom builds and runs email marketing for Shopify brands doing $20k to $300k a month. We set up the automated emails that sell while you sleep, then send a campaign every week so your list never goes quiet.
The problem
Most growing Shopify stores pay to bring visitors in, then let them leave without a follow-up.
Flows never got finished
The welcome email is the template default. Abandoned cart sends once, or not at all.
Campaigns are random
A sale email when someone remembers, then silence for a month. Subscribers forget who you are.
Nobody owns it
You're running the business. Email keeps landing at the bottom of the list.
What we do
Core flow build
- Welcome series for new subscribers
- Abandoned checkout and abandoned cart
- Browse abandonment
- Post-purchase thank-you, review ask and cross-sell
- Copy, design and setup in Klaviyo or Shopify Email
- Live within 14 days of getting access
Weekly campaigns
- One campaign a week, planned a month ahead
- Written in your brand voice and designed for mobile
- Scheduled and sent for you after your approval
- A short monthly report: revenue from email, opens, clicks
- Ongoing tuning of your flows
- Month to month. Cancel anytime.
Pricing
Two simple prices. No setup fees on top, no long contracts.
Core flow build
Every automated email your store needs, built and switched on.
Weekly campaigns
Four or five campaigns a month plus flow upkeep. Cancel anytime.
You pay your email platform directly (for example Klaviyo or Shopify Email). We never resell software.
Start with a free email audit
Send us your store's URL. We'll join your list, add something to the cart and walk away, then send you a short written report on what your customers actually receive and the three fixes we'd make first.
- Email your store URL to steven@getretentionloom.com.
- We test your signup, cart and checkout emails over about 3 days.
- You get a one-page report. Use it yourself, or ask us to fix it.
Questions
Which email platforms do you work with?
Klaviyo and Shopify Email. If you're on something else, we'll tell you honestly whether to stay or switch.
Do I need a big list for this to be worth it?
Flows earn from new visitors as they arrive, so they help even with a small list. Weekly campaigns make the most sense once you have a few thousand subscribers.
Who writes the emails?
We do, from your product pages, reviews and past emails. You approve everything before it goes live.
What do you need from me?
Access to your email platform, your logo and fonts, and 15 minutes to answer a short brand questionnaire.
Can I cancel?
Yes. The monthly plan is month to month, and the flows we build stay in your account either way.